Building relationships

At Isis, we know that just as each case is different from the last, each of our customers has different requirements from the next.

A tailored service

The more we know about your firm’s preferences for arranging legal indemnity insurance, the more we’re able to tailor our service to fit the way your firm works. This is where our Business Development team comes in.

There are a number of additional services that we can provide, which many firms have found beneficial. These include setting up monthly account arrangements, providing designated underwriters, arranging access to management information, or exploring the feasibility of a block scheme for policies like Chancel Repair or No Search (lender).

Working with you

The team would be happy to arrange a meeting to discuss how we can help you and your firm further. The meeting agenda is set according to your requirements, but frequently discussed topics include:

  • real examples of complex cases that we’ve underwritten, with explanations of our approach and underwriting process
  • claims case studies with details of how these are handled, which may include examples of claims that have occurred on policies arranged by your firm
  • your feedback on our products and services
  • the benefits of integrating ICON, our online quotation service, with your case management system.

They’re also able to demonstrate ICON, or provide a Q&A session with underwriting and claims representatives.

So, whether you prefer an in-person meeting, a virtual one, or simply a phone call, get in touch on 01603 761515 or email enquiries@isisconveyancing.co.uk.

ICONnect

ICONnect is our approach to integration, giving you instant access to ICON from within your case management system, with just the click of a button. ICONnect allows some of the basic information we need to provide a quote, such as the policy limit and address, to be passed directly into our quotation system. Once the product questions have been completed, the quote and policy documentation, along with the premium figure, are transferred seamlessly back into your system – saving time and improving accuracy.

If you’re interested in finding out more, we’ve produced two brochures that can help. One gives you an overview of how ICONnect works in simplistic terms, while the second goes into more technical detail and is intended to help your IT support team understand what they need to do to get your systems set up. To request copies of these, or to register your interest and discuss the next steps, our Business Development team will be happy to hear from you.